Reference

Privacy Policy for Your qq228 Account

Your qq228 account connects lobby access, wallet records and device security in one privacy flow, including DANA, OVO, GoPay and QRIS payment references.

Account data scopeDANA and QRIS recordsCookie choicesSecurity contact path
qq228 Privacy Policy for Your qq228 Account
CONTACT PATHS

Contact Us About Privacy Requests

Privacy requests need a clear route, not a generic inbox. Our support team is available daily from 09:00 to 01:00 WIB through live chat, WhatsApp and email at [email protected]. Tell us the phone number or email linked to your account, the request type and the last payment rail you used, such as QRIS or GoPay, so we can locate the correct record without asking for your wallet password.

Team online

Live chat privacy lane

Use live chat when you are signed in and need a quick data check. We verify your account session first, then route correction, export or removal requests to the privacy queue during 09:00-01:00 WIB.

WhatsApp identity check

WhatsApp helps when you cannot reach your account page. We ask for the registered phone number, recent QRIS or DANA reference and a short request summary, never your wallet PIN or one-time code.

Email record trail

Send detailed privacy requests to [email protected] when you need a written response. Include your account email, request category and any support case number so our team can track the full handling history.

ACCOUNT CARE

Controls Behind Account Data Care

A privacy policy only works when the account tools match it. We place data checks inside the account area, payment flow and support desk so you can see…

Account profile fields

We collect the details needed to run your account, such as username, phone number, email and verification status.

Payment record handling

Wallet records are stored with payment rail, amount, time and status.

Device and session logs

We log device type, IP range, browser and session time to spot unusual access.

Cookie use in the lobby

Cookies remember language, sign-in state and basic lobby preferences, including whether you opened Live Roulette, Aviator or Lucky Fortune Cat.

Retention and deletion

We keep records for service, dispute and legal retention needs, then remove or anonymise data when it is no longer…

Request verification

Before changing personal data, we confirm the request against your registered email, phone number or recent payment reference.

Privacy Questions Before You Join

These answers focus on how we handle privacy requests before and after you open an account. Keep your registered phone, email and recent payment reference ready when contacting us, because those details help us confirm that we are speaking with the account holder. We will not ask for your DANA, OVO, GoPay or QRIS PIN, and we will not request a one-time code to process a privacy request.

We collect account details such as username, phone number, email, password record, verification status, device data and wallet transaction references. We use them for sign-in, payment matching, account support and security checks.

No. We store transaction references, time stamps, amounts and payment status so your wallet activity can be matched to your account. We never need your wallet PIN, mobile banking password or one-time code.

Contact live chat, WhatsApp or [email protected] with your registered phone or email and the field that needs correction. We verify control of the account before changing personal data in the profile.

Yes, you can ask for an account data copy through email or live chat. We may confirm your identity with your registered contact method and a recent DANA, OVO, GoPay or QRIS reference.

Device and browser records help us detect unusual sign-ins, protect wallet actions and keep the account session stable. You can check recent access from Account > Security > Active Sessions after signing in.

We keep transaction and support records for service, dispute handling, fraud checks and legal retention needs. When a record is no longer required, we remove it or change it so it no longer identifies you.

Contact us right away through live chat, WhatsApp or [email protected]. Include your account email, phone number, device type and any recent QRIS, GoPay, OVO or DANA reference tied to the concern.